We term new distribution models as Lean Customer Fulfilment (LCF).
By introducing LCF in an OEMs distribution network we can reduce cost and complexity. At the same time LCF will increase efficiency, profit per transaction, market share and customer loyalty.
ABOUT New vehicle distribution
We are experts in new car distribution models including:
• Franchise Dealer
• OEM / Dealer integrated
• Importer / Distributor
• Agency
• Hybrid
Our team have unrivaled experience in global vehicle distribution. Including UK franchised dealer models, Mercedes Benz agency model in Norway and Fords Importer / Distributor model in Sweden.
Existing distribution models tend to force all customers (retail/wholesale - new/used/aftersales) to fit a process that often predates online retailing. LCF will use your existing resources and structures to simplify and modernise your network. Complexity adds cost, time and reduces control. This complexity results in inconsistent levels of customer service quality.
Until now these methods have been difficult to change quickly due to culturally embedded inefficiency. Our LCF programme will quickly drive non-added value inefficiencies out of your network - region by region.
HOW IT WORKS
CONTACT
The initial contact should be at senior executive level.
ALIGN
We can only work with a limited number of companies and will advise you promptly if we are at conflict with other clients.
COLLABORATE
We will spend time with you, in order to understand your business and the current distribution network. Non-disclosure agreements (NDA's) for both parties to ensure complete discretion.
ASSESSMENT
Our team will produce a detailed business evaluation document highlighting improvement opportunities in your current distribution network. The LCF document will identify waste, cost and non-added value activities. Our team will work with your internal structures to create a lean distribution proposal including presentation, communication and implementation materials. These LCF materials will be personalised to your company identity and yours to keep irrespective of whether you opt for continued implementation services.
The cost of producing a personalised lean distribution proposal is based on the scale of your business.
IMPLEMENT
We will engage with your teams to implement the lean distribution proposal and work with you to achieve the results.
The costs of implementation advice is based on the scale of your business.
SUSTAIN
You have the option to receive continued advice during the successful implementation of your lean distribution proposal. Our team will help you implement the lean principals to ensure your strategic intent is embedded and engaged within the minds of your team.
The costs of continued advice is based on the scale of your business.
