New World Automotive

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Our team has a wealth of experience across all aspects of used car retail. Over the past twenty years we have dedicated time, energy and money understanding the global used car market.

During this time, we have encountered and overcome all the obstacles and road blocks car dealers face when growing their used car operation. When you engage and collaborate with us, our teams experience, knowledge and know-how become yours to help you transform and become market leaders in the used car space.

LEARN ABOUT OUR USED CAR STORY

Our Used Car Story

2007-2008

 

 

The basis of our teams used car education.

Project Arizona

During the rapid consolidation of the UK dealer network, Trevor Finn developed his thesis that the future for car retailers lay in used cars. The used car market is less cyclical than the new car market which is influenced by global macro-economic factors and the fortunes of individual OEMs. This is the area of the business that dealers have autonomy and the ability to materially grow profitability sustainably.

In search of answers, he turned to the USA, which was perceived, at the time, to be the global market leader. Deep relationships were forged with the founders and owners of market leading retailers such as CarMax and Sonic Automotive. Best in class used car strategy was then adapted ready for implementation into the European market.

                                                                                      2009-2015

 

 

 

Optimising franchised dealer Performance

Used Car Merchandising

Operational best practice learnt by the team in their first implementation was then applied to optimise the performance of Pendragons existing 200 plus dealership network including both Stratstone and Evans Halshaw brands.

As a result, used vehicle departmental revenue and profit doubled in four years on a like for like basis, whilst maintaining market leading performance in new vehicle sales and aftermarket service and repair.

Used vehicle sales growth only plateaued when the dealerships achieved their physical footprint utilisation, in most cases above 100%.

                                                                                   2015-2019

 

 

 

Home Button

 

Leading used car innovation globally.

New World Automotive

Since leaving Pendragon in 2019 to establish New World Automotive the team are completely independent. They have advised multiple dealer groups across the world to transform and become market leaders in their region.

Through the teams bespoke program, New World Retail, they help their clients produce a personalised used car strategy and equip them with the skills and know-how to achieve it.

Some recent clients have doubled their used car volumes and profitability through the same footprint, whilst reducing cost per unit. Other clients choose to expand their business physically and often benefit from more than doubling their volume and profitability.

By collaborating with New World Automotive, clients benefit from increased business' profitability, viability and attractiveness to investors.

                       Future

2007-2008

 

 

The teams first European Implementation.

Quicks

Six standalone used car only retail and service locations were opened across the north of England. An industry first sales team structure was complemented by a pioneering approach to buying, preparing, marketing and selling used cars.

The innovative store structure and physical layouts led to industry leading penetration of F&I sales and improved levels of customer service. The market pioneering approach to used car retailing resulted in never-before-seen performance in inventory stock turn, leads per stock unit and conversion of leads to sales.

The six stores produced an annualised retail (B2C) sales rate of over 8,000 used vehicles.

2011-2019

 

 

Standalone used car retailing and redefining digital potential.

Car Store

Once the Pendragon franchised dealer network reached footprint capacity the team applied their principles of used car retailing in a standalone used vehicle only start-up. As a part of this the team launched the UKs first used vehicle transaction marketplace, customers could buy, finance and sell their used car completely online.

Operationally the stores were stocked by three centralised preparation and logistics facilities. From 2015 to 2018, in the hyper competitive UK market, CarStore went from start up to breakeven in three years with annualised retail (B2C) sales of 34,500.

2020-Present

You

 

 

Contact us today

Contact us to become our next used vehicle transformation success story.

2007-2008

The basis of our teams used car education. 

Tap to read more

Project Arizona

During the rapid consolidation of the UK dealer network, Trevor Finn developed his thesis that the future for car retailers lay in used cars. The used car market is less cyclical than the new car market which is influenced by global macro-economic factors and the fortunes of individual OEMs. This is the area of the business that dealers have autonomy and the ability to materially grow profitability sustainably.

In search of answers, he turned to the USA, which was perceived, at the time, to be the global market leader. Deep relationships were forged with the founders and owners of market leading retailers such as CarMax and Sonic Automotive. Best in class used car strategy was then adapted ready for implementation into the European market.

2009-2015

 

 

 

The teams first European Implementation.

Quicks

Six standalone used car only retail and service locations were opened across the north of England. An industry first sales team structure was complemented by a pioneering approach to buying, preparing, marketing and selling used cars.

The innovative store structure and physical layouts led to industry leading penetration of F&I sales and improved levels of customer service. The market pioneering approach to used car retailing resulted in never-before-seen performance in inventory stock turn, leads per stock unit and conversion of leads to sales.

The six stores produced an annualised retail (B2C) sales rate of over 8,000 used vehicles.

2011-2019

 

 

 

 

Optimising franchised dealer Performance

Used Car Merchandising

Operational best practice learnt by the team in their first implementation was then applied to optimise the performance of Pendragons existing 200 plus dealership network including both Stratstone and Evans Halshaw brands.

As a result, used vehicle departmental revenue and profit doubled in four years on a like for like basis, whilst maintaining market leading performance in new vehicle sales and aftermarket service and repair.

Used vehicle sales growth only plateaued when the dealerships achieved their physical footprint utilisation, in most cases above 100%.

2015-2019

 

 

Standalone used car retailing and redefining digital potential.

Car Store

Once the Pendragon franchised dealer network reached footprint capacity the team applied their principles of used car retailing in a standalone used vehicle only start-up. As a part of this the team launched the UKs first used vehicle transaction marketplace, customers could buy, finance and sell their used car completely online.

Operationally the stores were fulfilled by three centralised preparation and logistics facilities. From 2015 to 2018, in the hyper competitive UK market, CarStore went from start up to breakeven in three years with annualised retail (B2C) sales of 34,500.

2020-Present

 

 

 

Home Button

 

Leading used car innovation globally.

New World Automotive

Since leaving Pendragon in 2019 to establish New World Automotive the team are completely independent. They have advised multiple dealer groups across the world to transform and become market leaders in their region.

Through the teams bespoke program, New World Retail, they help their clients produce a personalised used car strategy and equip them with the skills and know-how to achieve it.

Some recent clients have doubled their used car volumes and profitability through the same footprint, whilst reducing cost per unit. Other clients choose to expand their business physically and often benefit from more than doubling their volume and profitability.

By collaborating with New World Automotive, clients benefit from increased business' profitability, viability and attractiveness to investors.

Future

You

 

 

Contact us today

Contact us to become our next used vehicle transformation success story.

Contact Us About Used car retail